Frequently asked questions

Cutoff to order is Wednesday at 10am. (If you ever need an additional hour or so to order, let our team know and we will do our best to accommodate).

Delivery Time:
– Sunday between 4pm-10pm

Taking orders on Wednesday allows us the time we need to source from our local farms and purveyors then prepare, cook, chill, package and deliver your meals on time.

Yes! Our mission is to help busy people eat more mindfully while supporting local & responsible agriculture. To us, this means sourcing from local farmers and purveyors that use organic and humane practices whenever possible. For produce, this means no pesticides, herbicides or chemicals. For meat, this means pasture-raised, grass-fed and humanely-treated. For seafood, this means wild-caught or sustainably farmed.

Our meals are good in the fridge for 3-5 days, depending on the item. (We suggest eating seafood items first. Some vegan items and soups will last 5 days). “Eat By” dates are listed on each item.
(Many of our customers utilize our service as their ‘Sunday through Thursday solution’, while spending Friday & Saturday enjoying time with loved ones and eating out).

Yes! We regularly rotate in new menu items based on seasonality and what our customers’ favorites are. We monitor our orders each week, rotating new options in to replace meals that may not be as popular.

Yes! Navigate to “My Account” > “Refer a Friend” > then “click to copy” your unique referral URL and share with your network. When someone places an order using this link, you both get $30.

You do not need to subscribe! Most of our customers order a-la-carte each week.

You will receive our weekly order reminder email and/or text notifications, and you can order whenever you want. The minimum order is $50.

Meal packs & plans are a one time “bulk” purchase of meals that gets you a discount. This is useful for clients who order every week and consistently order a certain number of meals.

Lastly, upon checking out with a meal pack or plan, you can choose to make it recurring by selecting the “every 7 days” dropdown. After you do this, you will receive 2 emails each week reminding you of your upcoming subscription – at which time you can edit your selections, skip or cancel before you are charged.

Orders are a la carte, so each week before our deadline (Wed. 10am), you can add/remove meals from your cart and checkout when you are ready.

If you are on a subscription, simply go to our website, click “Manage Subscription” on the top bar, and edit your selections using the drop-down menus.

If you need any help, simply live chat with us on our website, or email us at [email protected]

At the moment, we offer some of our meals with a low-carb or a”traditional” (higher carb) side. (For example, roasted potatoes or cauliflower rice pilaf). We hope to explore more customization in the future.

If you do not expect to eat eat a meal in the first 3-4 days, you can freeze it. Simply thaw in the fridge for 12-24hrs before you plan on eating it and follow normal heating instructions on package! (Please be thoughtful about which meal(s) you choose to freeze. Some sauces do not freeze great, and uncooked greens like salads should not be frozen, and should be eaten earlier for peak delectability).

Our compostable containers are oven and microwave safe. Please review the packaging for meal specific heating instructions.
If you are heating in the oven, we recommend gently mixing the food, loosely covering the meal with tin foil, then heating. Be sure to use an oven mitt as the container will be hot.

You can also heat up your meal in a pan on the stove-top, if you wish.

You can navigate to “My Account” (top right hand of screen) and go to “Order History” tab to see your past orders.